If you do nothing during your visit but browse through the web site, our system will automatically gather and store certain information about your visit. This information does not identify you personally and is used to help us improve our web site and tell us the number of visitors to our site each day. Our web site automatically collects and records aggregate information on what pages are viewed and the dates and times of when pages are viewed. Our web site also collects and records the address of the web site that linked to us (referrer URL). The information we gather automatically and with your permission during your visit to our web site is used to monitor, review, measure, and analyze web site utilization in efforts to improve our web site and our services. It is also used to respond to your e-mails, inquiries, and requests.
We do not store credit card information on our web site. Period. In all cases, we use Square, Peek, and/or Stripe services to secure credit card processing for all transactions, and you can rest assured there are no credit card numbers, names, addresses, or other personal information stored on our site. So, even if our site did get hacked, the only thing the hackers will obtain is a bunch of cool Catoctin Creek photos and articles.
In our Tasting Room store, we use Square, a credit card service with the newest DSS multi-layered encryption, and we are already compliant with EMV authorization technologies (also known as "chip and pin" or "Europay").
We hate spam as much as you do. Therefore, we aim to only send two or three emails per month, tops. We are fully GDPR compliant, which means that we only subscribe you to our newsletter if you explicitly ask us to. This can happen through our website, our booking system, or if you ask us to do so in email, or if you check the appropriate box when purchasing goods and checking out in our tasting room or online store. Further, you are free to unsubscribe at any time by hitting the link at the bottom of the email.
From time to time, we send out promotional and informational e-mails. These e-mails are sent only to people who request to be on this e-mail list and are never sent to anyone who did not voluntarily subscribe to the e-mail list through our home page. The information gathered through the e-mail list sign-up is not used for any other purpose than sending promotional e-mails. Any person who has signed up for this service and wishes to be removed from the program can delete themselves using information found in the e-mails, or by sending us an e-mail requesting removal through the contact page on our web site. We do not, under any circumstances, share any personally identifiable information about you with any other person, group, organization, or business entity.
We use industry-standard encryption technologies when transferring and receiving consumer data through our web site or e-mail. We have taken reasonable steps to ensure the integrity and confidentiality of personally identifiable information that you provide. We have appropriate security measures in place in our physical store to protect against the loss, misuse, or alteration of information that we have collected from you on our web site.